Training and Development Manager

Implement the annual capacity plan effectively.

Assess employee capacity using different methods to identify the department's and bank's precise development needs.

Schedule training sessions and maintain the training calendar.

Inform relevant employees of training, ensure sessions start and finish on time, and prepare the training venue.

Train new employees on EA policies, procedures and the EA code of ethics.

Ensure training materials cover the required content and support self-paced learning.

Monitor training quality and assess outcomes through assessments, surveys and other methods.

Track employee training records and follow up on updates, completion and returns to the bank after training.

Prepare training expense reports, budgets and statements for the Finance Department.

Develop training materials, guidelines, assessment forms and evaluation reports.

Develop standard operating procedures and guidelines for Training and Development.

Coordinate with EA to ensure mentor-outlined training for high-performing employees is fulfilled and processed by Training and Development.

Conduct bank-wide training needs assessments and identify skills or knowledge gaps.

Monitor, assess and evaluate training and provide feedback to trainers.

Prepare and periodically update exam questions for newly hired employees.

Carry out other official duties advised by the departmental head.