Description

1. Perform System Server initial installations, configurations under supervision and approval of line manager. 2. Monitor and maintain smooth operation and major configurations of system servers: • Domain Controller • Files Server • Attendance Server • Anti-Virus Server • NAS Storage Server • Asset Tracking Server • IP PBX Server • SMS Gateway Server 3. Monitor and maintain below IT System Services: • Web Site Ghazanfar Bank • Case Management Services • Online Payments of Services • Credit PCR, Compliance PGP, HR AsureID) 4. Create and document administrative user under approval of line manager to above mentioned servers and services 5. Ensure availability and security of above-mentioned Services and Servers 6. Monitor performance and record incidences with above mentioned Services and Servers. 7. Maintain change forms for any changes to above mentioned System and Services. 8. Perform IT Requests and Purchases. 9. Supervise IT Technician with IT Hardware issues. 10. Maintain frequent market analyses and visits for new technologies and improvements. 11. Supervise and monitor case management and record keeping 12. Ensure System activities are compliant to IT Policies and Procedures. 13. Supervise junior IT staff and ensure quality services and support delivery 14. Ensure System Configuration and Change forms are maintained. 15. Review above mentioned system Logs and record and report suspicious activities. 16. Manage and/or provide guidance to junior members of the team. 17. Maintain and store above mentioned System/Services related passwords in complex format and totally confidential and restricted from unauthorized access. 18. Never to perform any major activity without informing and approval of Line Manager and analyzing possible affects and risks. 19. Preparing action plans for major activities in HO and or any Branches. 20. Frequently call or visit branches and monitor service delivery and quality. 21. Being fully aware of Policy and Procedures of IT and make sure it is being followed in daily operation by System section staff. 22. To attend to any other matter that may not have been mentioned in this document but advised by IT manager.